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Customer Comments (2004) |
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"Got the
trainers in time for my class - thanks! Can't believe that I'm living in London but had to look to my home town of Leicester to find what I needed! Cheers!" Atheen (13/1/03) "Gi's etc. came down on Saturdays flight! We're all amazed how quick it got here! Will be more orders in the New Year. May I, on behalf of the club, wish you and all your staff a very merry xmas and a prosperous new year! Hope your weather isn't too wet! (It's summer here!) Regards, Jan (Falkland Islands Karate Do) "Many thanks for the delivery on all my recent orders. Everything I ordered came on time. The last order I placed was for the set of Tanfa and the book placed on 21/01/03. I ordered this a birthday treat for my self which was on the 22/01/03. How nice is it to be woken up by the wife on your birthday with a cup of tea, bacon and egg, and some weapons!", R Blackburn, Harrowgate (24/1/03) "Fantastic service. Ordered late Thursday night and it was here on Saturday morning. Free delivery as well. I will definitely use this site again!!!! Mark McDonald (10/02/03) "Just wanted to say an overdue thank you for the excellent service!", Steve Martin, Kernow Shotokan Karate Club (2/2/03) This is fantastic service, I very much appreciate your fast response and instant solution. Matt Puttock (13/1/04)
I have just received my order from your store and i
just had to congratulate you on an excellent service.
The goods are really good quality and the price was
cool especially the free delivery.
shall continue to use your
web store and I will definitely be recommending you to my fellow
students.
thanks again
Jim Woodcock (09/01/04)
The Gi arrived very promptly indeed, and the quality - for the price - is very good indeed. I don't often order martial arts materials, but I have always been impressed with the high quality of the service and the goods. Many thanks - and all the best for the New Year. Graham Clarke (08/01/04)
I just wanted to thank
you for your excellent customer service, and commend you on the way in
which this problem was quickly and totally resolved - Many thanks
indeed.
Regards,
Matt Puttock (16/01/04)
I was very happy with my last order, hence the new bulk order. Thank you, Chris. Crystal Holidays, France (17/02/04)
"...anyway thank you once again, absolutely top website and
excellent customer support. Incidentally this is the cheapest i have
seen this wall bag any where else...
I look forward to ordering from you again," Ian O'Neill
(17/03/04)
Good point about the laces! A friend asked for your web address, they commented on what good quality the shoes are!! She is going to place an order. ( I told her about the laces!), thanks again, Rachael Smith, Salisbury (29/04/04) Thank you for order received Saturday morning at 6.30am I couldn't believe how quick they came. Once again thank you. Jennifer Young, Dorset (10/5/4)
I would like to
thank you very much for the quick delivery of the Bokken. It is a very nice
example of Japanese workmanship. I
am looking forward to using this at the Dojo. At least at
the Dojo, I won't break the telly.
Many
thanks,
Lee
Saunders (Nottingham). (26/5/04)
Thanks but your delivery was faster than your email - goods arrived on Friday morning. Thanks for really fast service, Cheers. Lisa Montgomery, St Albans (7/6/04)
Hi There,
just
to say a big thanks for my knife which I only ordered yesterday
and got this morning!!! Fantastic! Regards,
Eve Dewar Dunfermline (16/7/04)
Thanks for the goods, excellent service as usual. I am sending you an order through for 4 more of the circular focus pads which I have just received. Can I please use the £20:00 credit for some of the cost and I am enclosing £16:00 to cover the remainder and the next day delivery. The order will be with you tomorrow. Thanks again for a great service. Andy, Kyohoon Taekwondo. (29/7/04) I just wanted to say that i wore my new gi for the first time on Sunday and it is the best one I have ever worn!! it is so comfy I forgot I was wearing it! how nice it is to really use my legs without getting them trapped in a load of fabric. a lot of my fellow karate-ka commented on the style (and new whiteness that I am sure will not last long!). I will definitely recommend you and use you again in the future. thanks once again! Frank, Aston (5/11/04)
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"...I am
most impressed by your prompt response to my order which was placed less
than 48 hours ago", Paul Buck (8/2/03) "Well done on providing an excellent service. I was most impressed with your quick next day service, quality of goods, very competitive prices and friendly helpful staff. I will be recommending you to others." Maria Huntley, Glocs (4/4/03) "I must though compliment your swift delivery - I received the parcel yesterday!" M Carstens, Denmark (29/6/03) "Just a quick thank you, my order arrived next day which was outstanding and all products were of the highest quality, this is definitely the best online martial arts store there is, well done and keep up the good work", John Read, Leeds (09/07/03) "Not trying to be sycophantic but...great service. Ordered on Sunday, new gi on a Tuesday (shame it wasn't a black belt on a Wednesday !!)" cheers Dave Jeffrey, Chandlers Ford, Hants (07/7/03) "Hi , I ordered the 24" Silver Baton , what can I say ? I ordered Sunday night and it arrives 08.30 Tuesday morning . excellent service especially when you get p&p free....I will be ordering again , Hope you do well with ya business, Cheers Mate Martin", Mr Griggs (20/7/03) " i have received the requested samurai sword, and it was in very good condition. a big thanks for you and your team for a fast and prompt service keep up the good work" Ravi, London (1/9/03) "I would like to take this opportunity to express how impressed I was with your speedy delivery and friendly service. I have recommended your website to others at my club..." Claire Hasler, Hounslow (1/10/03) "Many thanks for a very prompt and efficient service. I will certainly use your company again if I need any further equipment. Regards, Lorraine Attewell" Fareham 10/10/03 Thank you I am very pleased and impressed... there had been a bit of a problem with a video I ordered and understand you had gone out of your way to sort it, costing you time and money. Got a nice surprise in the post this morning as an alternative replacement and received your Shotokan Video (Beginner to purple belt). I'm inspired by your actions and hope to remember and reflect this in my training. All the very best wishes for the future success of your business. Nick Shaw, Cleckheaton (18/02/04)
Excellent service. Ninja suit delivered less than 24hours of
ordering. keep up the good work.
Jo Longbottom (22/3/04)
I would just like to say thanks my fighting fan arrived first
thing today as you promised on Saturday. Really delighted with it.
thanks again, Robert knight (23/3/04)
I received the DVD this morning, once again its been
proven how fantastic your customer service is coupled
with the great value for money we get as customers.
keep up the good work.
Ian O'Neill (9/5/04)
Just to say we received the fixed bag bracket and are very pleased. Seems to be very sturdy. An excellent product and I would be amazed if you didn't do well with this product as your competitors on the market including some larger names i.e. Everlast produce awkward shaped alternatives. Thank you for resolving so soon, we are very happy with the after sales service offered by Martial Art Superstore and would definitely recommend you to people in the future and use you ourselves again. kind regards Justin Price (Tamworth 16/5/4) Thanks for your prompt response to my e-mail I am pleased to say that I have now received the goods which I am most satisfied with and I would just like to take the opportunity to thank you for excellent customer service in dealing with my enquiry so swiftly. thx, David King (Corby 10/7/04)
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